Privacy Policy
Effective Date: May 12, 2026
CreatorTeam.ai respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use CreatorTeam.ai.
1. Information We Collect
Account Information
When you create an account, we may collect information such as your email address and account identifiers.
Uploaded Content
We collect the images you upload to use the service, including your reference photo and any other image content you submit.
Prompt and Input Data
We collect text prompts and other inputs you provide to generate thumbnail images.
Generated Content
We may store or process the generated images created through the service.
Billing Information
Payments are processed by Stripe. We do not store full card details ourselves, but we may store billing-related identifiers such as Stripe customer IDs, subscription IDs, payment status, and usage-related billing state.
Usage and Technical Information
We may collect basic technical and operational information needed to run the service, such as request logs, generation counts, browser or device information, and service performance data.
Support Communications
If you contact us, we may keep a record of your message and our response.
2. How We Use Information
We use your information to:
- create and manage your account
- provide the thumbnail generation service
- process subscriptions and manage billing
- enforce usage limits and subscription access
- improve reliability, performance, and security
- respond to support requests
- investigate abuse, fraud, or policy violations
- comply with legal obligations
3. Third-Party Service Providers
We use third-party providers to operate the service, including:
- Supabase for authentication, database, and storage
- Stripe for billing, subscriptions, and payment processing
- Replicate for AI image generation
- Vercel for hosting and deployment
These providers may process information on our behalf as part of delivering the service.
4. Data Retention
We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, enforce our agreements, and maintain security.
Uploaded images, prompts, generated images, and billing-related records may be retained for operational, support, abuse-prevention, or legal reasons unless deleted earlier under our normal retention practices or in response to a valid request.
5. Your Rights and Choices
Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information we hold about you.
To make a request, contact us at support@creatorteam.ai.
6. Security
We take reasonable steps to protect your information, but no system is completely secure. You use the service at your own risk.
7. International Use
If you use CreatorTeam.ai from outside the country where we operate, your information may be processed in other countries where our providers operate infrastructure.
8. Children's Privacy
CreatorTeam.ai is not intended for children under 13, and you should not use the service if you are not legally permitted to do so in your location.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date and post the revised version on the site.
10. Contact
If you have questions about this Privacy Policy or your personal information, contact:
Email: support@creatorteam.ai